AI & Automation · Voice agents
An agent that answers, qualifies and books — in under a second.
On the phone, in the browser or on WhatsApp, in English or Urdu. Says it's an AI, hands over when unsure, and costs about 3¢ a minute to run.
- 789 ms
- ~$0.03/min
- barge-in
- 3 channels
Ava · our voice agent
Hear Ava take a call.
[TODO] Recorded inbound and outbound calls, with transcripts, go here once cleared for public use.
789ms
median reply
821ms
95th percentile
~$0.03
per call-minute
Measured on our own server across logged calls, Oct 2026. Carrier and AI billed at cost to your account; no platform markup.
What happens when she's unsure
- Says she's an AI on every call
- Transfers to a person when confidence drops
- Checks the do-not-call list before every dial
- Your data is never used to train models; you hold the API keys; on-premise available
| Platform | Per call-minute (Oct 2026) | Notes |
|---|---|---|
| Ava (Web Wroughts) | ~$0.03 | Carrier + AI at cost; you hold the keys |
| Retell AI | $0.07–0.31 (typical ~$0.11–0.13) | Add-ons per minute; billed per second incl. silence |
| Vapi | ~$0.08–0.17 all-in | $0.05 platform + STT/LLM/TTS/telephony |
| Bland AI | $0.11–0.14 + $299–499/mo plans | Transfer fees $0.04–0.05/min |
| Air.ai | $0.20–0.40; ~950 ms median latency | Monthly plans from ~$1,499 |
What it does.
- Inbound reception
- Outbound callback within seconds
- Qualification in your words
- Booking + confirmation mid-call
- Call summary written up
- WhatsApp and web chat on the same brain
- Personas per use (sales, patient intake)
When things don't go to plan.
- When she can't hear you
- She asks you to say it again, and if the line stays bad she passes the call to a person.
- When she isn't sure
- She transfers you to a person instead of guessing.
- When you ask for a human
- She hands over with a warm transfer, and the person gets a written summary of the call so far.
- When the lead is on a do-not-call list
- She doesn't dial: every number is checked against the list before every call.
Voice agents we've built.
- Voice AI
Ava answers a lead in under a second
789 ms median reply time, measured · our product · Sep to Oct 2026
- Voice AI
One voice agent on phone, web and WhatsApp
3 channels · services company in Canada · 2026
- Lead capture
A voice agent for website visitors
Voice answers on the website · Catalyst
- Consumer app
A real-time talking AI avatar
−60% response latency · UAE
- Consumer app
A mobile AI assistant for bookings, trips and payments
3 channels: voice, SMS, email · superchat.ai, UAE
Selling voice agents to your own clients?
White-label voice agents under your brand, now that Synthflow has ended reselling (Sep 2026). Your client stays yours.
How it's priced.
- Sprint $490: a prototype wired to your calendar.
- Build $1,500–6,000.
- Usage at cost (~$0.03/min on Ava).
- Tuning from $500/mo.
Prices exclude taxes and third-party costs (hosting, carrier minutes, AI usage), billed at cost to your own accounts.
See all pricesQuestions about voice agents.
What does a call or a document cost?
Carrier minutes and AI tokens are billed by the providers to your own accounts at their published rates. We add no platform fee. Typical: ~$0.03 per call-minute on Ava; cents per document for reading; near zero for on-premise.
Which languages?
Our voice agents speak English and Urdu today, and our invoice reader handles English, French and Spanish. Tell us yours and we'll test it in a Proof Sprint before you commit.
Will it hallucinate, and what happens when it does?
It can, so we build for it. Answers come from your own documents and cite them. When the agent can't find support, it says it doesn't know and hands over to a person: our private search abstained correctly 5 times out of 5 in testing. Payments, database writes and deletions always wait for an approval you set.
Who is liable when it's wrong?
Your contract sets liability, under English law. We also design so mistakes stay small: the agent says it's an AI, hands over when it's unsure, and can't make a payment, write to a database or delete anything without your approval.
Send us one job.
Tell us what you need built. You'll have scope, price and dates in writing today, the work in 3–5 business days, and you pay only if you approve it.
Prices exclude taxes and third-party costs (hosting, carrier minutes, AI usage), billed at cost to your own accounts.